Your privacy is important to Shivalik Pharma. We are committed to protecting your personal information and maintaining the confidentiality of your data.

Information We Collect

When you place an order or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Delivery Address
  • Billing Address (if applicable)
  • Order Information

We may also collect limited technical information such as:

  • Browser type
  • Device information
  • IP address
  • Website usage statistics
  • Cookies for improving user experience

How We Use Your Information

Your information is used only for legitimate business purposes, including:

  • Processing your orders
  • Delivering products
  • Providing shipping updates
  • Responding to customer enquiries
  • Improving our website and services
  • Sending order confirmations and support communications

Payment Security

We do not store your debit card, credit card, UPI, or banking information.

All payments are securely processed through trusted third-party payment gateway providers.

Information Sharing

We respect your privacy.

We do not:

  • Sell your personal information.
  • Rent your personal information.
  • Share your information with third parties for marketing purposes.

Information may only be shared with trusted courier or logistics partners solely for order delivery.

Cookies

Our website may use cookies to:

  • Improve browsing experience.
  • Remember user preferences.
  • Analyse website performance.

Users may disable cookies through their browser settings if preferred.

Your Consent

By using our website and placing an order, you consent to this Privacy Policy and agree to the collection and use of your information as described above.

For privacy-related questions, contact:

Email: pharmashivalik@gmail.com